Privacy policy

Contact form information

If you use the contact form, the site collects the name, email address, enquiry type, subject and message you submit.

This information is used to read, manage and respond to the enquiry. Contact-form submissions are processed using Formspree.

Email updates and downloads

If you choose to sign up for email updates or a downloadable resource, the information you provide is processed using Brevo, the email/newsletter service used by PluginSolarHub.

Email marketing is only intended for people who have actively signed up. You can unsubscribe using the link provided in marketing emails.

Analytics

PluginSolarHub uses Google Analytics 4 to understand things such as which pages are visited and how people find and use the site.

Google Analytics is loaded through the site's consent system only when the relevant optional analytics consent is given.

Cookies and similar technologies

The site uses necessary technologies for website operation and optional technologies for analytics and related services. The cookie banner lets visitors accept or reject non-essential categories.

See the Cookie Policy for more detail.

Why information is used

Depending on the situation, information may be used to:

• respond to a message or product submission,
• manage a requested email subscription or download,
• improve website content and usability,
• protect the site from spam or misuse,
• and keep records reasonably necessary for site administration or legitimate business enquiries.

Personal information is not collected for sale as a standalone customer list.

Who information may be processed by

Information may be processed by service providers used to operate the site, including Formspree for contact forms, Brevo for email signup and Google for analytics where consent is given.

Those providers may process data under their own privacy terms as well as the controls described here.

How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose it was collected for, including responding to enquiries, maintaining requested subscriptions and meeting legitimate record-keeping needs.

Your rights

UK data protection law gives individuals rights over their personal information. Depending on the circumstances these can include rights to access, correct or delete information, restrict or object to certain processing and withdraw consent where consent is the basis being used.

If you have a privacy request, use the contact form and make clear that the message relates to personal data.

Questions or complaints

If you have a concern about how PluginSolarHub handles personal information, contact the site first so the issue can be looked at.

You also have the right to raise data-protection concerns with the UK Information Commissioner's Office.